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Frequently asked questions
Everything you need to know before you start writing.
Pricing & billing
Can I cancel anytime?
Do you offer refunds?
What does "Unlimited words" mean?
Device limit
Why is there a 3-device limit?
What counts as a device?
What happens when I sign in on a 4th device?
Where do I manage my devices?
Writing features
How are chapters & scenes organised?
What is the Story bible?
How does the Gentle AI assist work?
How do daily goals & streaks work?
Is my work synced everywhere?
Can I export my novel anywhere?
Can I import from Google Docs?
Do notes support formatting?
Account & data
Who can see my writing?
Can I export my data?
How do I delete my account?
Where is my data stored?